Occupation Details
Shuttle Drivers and Chauffeurs
Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.
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Salary & Job Outlook
Starting Salary
$30,090.00
New York StateMedian Salary
$38,140.00
New York StateExperienced Salary
$49,530.00
New York StateNational Average for Comparison
New York State Job Market Outlook
Jobs Right Now (2018)
208,090
professionals in NYFuture Job Growth (2030)
278,050
+6,996 jobs/yearNew Jobs Every Year
34,190
new opportunities yearlyGrowth Rate
0.3%
projected increasePreparation: Experience, Training, and Education
The list below outlines the prior educational experience required to perform in this occupation.
Some Training - Certificate or hands-on training
Experience Requirements
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Education Requirements
These occupations usually require a high school diploma.
Training Details
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Transferrable Skills and Experience
These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, tellers, and dental laboratory technicians.
School Programs
The following lists school programs which are applicable to this occupation.
Licensing & Certification
New York State requires workers in this occupation to hold a license or certification.
Vehicle Escort Driver
Learn MoreSkills
Skills information is not available for this occupation.
Knowledge
Knowledge information is not available for this occupation.
Work Environment
Work Environment information is not available for this occupation.
Work Styles
Work styles information is not available for this occupation.
Tools & Technology
This list below describes the machines, equipment, tools, software, and information technology that workers in this occupation will use.
Tools
- Alarms
- Barcode scanners
- Bicycle taxis
- Bus warning lights
- Cell phones
- Closed-circuit TV cameras
- Communications computers
- Credit card processing machines
- Digital surveillance camera systems
- Emergency exit doors
- Emergency first-aid kits
- Global positioning system GPS receivers
- Limousines
- Mobile data computers
- Mobile electronic funds transfer point of sale EFTPOS equipment
- Mobile electronic funds transfer point of sale EFTPOS printers
- On-board data input terminals
- Passenger buses
- Pedicabs
- Portable fire extinguishers
- Powered service doors
- Radio frequency identification RFID devices
- Rickshaws
- Satellite linkup systems
- Security cameras
- Smartphones
- Snow chains
- Sport utility vehicles SUVs
- Tablet computers
- Text messaging equipment
Technology
- AOL MapQuest
- Actsoft Comet Tracker
- EventHelix WebTaxi
- GPC Autocab
- Microsoft Excel
- Microsoft Office
- Microsoft Windows
- PC Dispatch
- Penchant Software dispatchOffice
- TSS Wireless Fleet Management Suite
- TranWare Enterprise Suite
Duties
Job duties information is not available for this occupation.
Tasks
The list below outlines specific tasks that a worker in this occupation is called upon to do regularly.
- Arrange to pick up particular customers or groups on a regular schedule.
- Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.
- Collect fares or vouchers from passengers, and make change or issue receipts as necessary.
- Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.
- Complete accident reports when necessary.
- Comply with traffic regulations to operate vehicles in a safe and courteous manner.
- Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.
- Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.
- Maintain knowledge of first-aid procedures.
- Notify dispatchers or company mechanics of vehicle problems.
- Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.
- Perform errands for customers or employers, such as delivering or picking up mail and packages.
- Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.
- Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.
- Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.
- Pick up or meet passengers according to requests, appointments, or schedules.
- Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
- Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.
- Read maps and follow written and verbal geographic directions.
- Record vehicle routes.
- Regulate heating, lighting, and ventilation systems for passenger comfort.
- Report any vehicle malfunctions or needed repairs.
- Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.
- Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.
- Vacuum and clean interiors, and wash and polish exteriors of automobiles.
Learning Resources
More information on this occupation may be found in the links provided below.
Taxi drivers and chauffeurs
Visit this link for additional information on this career from the Occupational Outlook Handbook; a publication produced and maintained by the United States Department of Labor.
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